What do I need to open a new account?
An active mobile number and a password are all it takes to register. Go to the registration page and fill in the form — the whole thing usually takes under two minutes.
Before your first withdrawal you'll need to confirm your identity with a scan of your National ID (NID), passport or driving licence.
Can one person open more than one account?
No. Each player may hold only one account. If two accounts are traced to the same device or payment method, both can be suspended and the balance is at risk of being forfeited.
What do I do if I forget my login password?
On the login page, click the "Forgot password?" link. An OTP goes to your registered mobile number. Use it to set a new password.
If the password reset gives you trouble, tell us on 24/7 live chat.
Which methods can I use to put money in?
bKash, Nagad, Rocket, Upay and bank transfer — all five are supported. On every one of them you can start with as little as ৳350.
How soon does a deposit reach my balance?
The balance normally lands in your account within 3 minutes. Bank transfers can take a little longer, depending on how your bank processes them.
If the balance still isn't there after 3 minutes, take a screenshot of the payment and contact us on live chat.
What's the minimum deposit on 949T?
The minimum deposit is ৳350. Anything below that isn't accepted.
How much bonus comes with the first deposit, and what are the conditions?
Your first deposit earns a 240% bonus, up to a maximum of ৳18,500. To withdraw the bonus money you must wager 10 times the total credited amount (deposit + bonus).
The bonus runs for 7 days from activation. See the Bonus & VIP guide for the full details.
How do I claim the daily cashback?
If you end a day down on games, 1.5% of that loss comes back to your account automatically. The rate climbs with your VIP tier — 1.65% for Silver, 1.8% for Gold, 1.95% for Platinum and 2.1% for Diamond.
How does the 949T referral bonus work?
Refer a friend and, once they register and make their first deposit, you receive a ৳175 referral bonus. For it to count, the person you refer has to use a different device and a different payment method.
How long does a withdrawal take, and what's the minimum I can take out?
Once you request a withdrawal, the money usually reaches your mobile banking account within 36 minutes. The minimum is ৳1,300, and you can withdraw up to ৳1,20,000 in a day.
Your first withdrawal may take up to 2 hours, because that's when the identity check on the account is completed.
Why might a withdrawal request get declined?
Withdrawals usually get held up for these reasons:
- Identity check (NID/passport) is still pending
- Bonus wagering requirements not met
- The deposit method and the withdrawal method don't match
- The daily limit (৳1,20,000) has already been used up
If you can't work out the reason, message us on live chat with the transaction reference number.
What kinds of games can I play on 949T?
Slots, fishing games, crash games and live table games — more than 6,000 titles in all. The games come from established studios such as JDB, Sexy Gaming, Pragmatic Play, Evolution and PG Soft.
What does RTP mean, and which games have the highest RTP?
RTP (Return to Player) is the share of every ১০০ taka staked that comes back to players on average. A higher RTP means the game pays back more over the long run.
In our lobby, King of Fishing (RTP ৯৭.৮%, Evolution) and Monster Triple (RTP ৯৭.১%, PG Soft) are among the higher-RTP titles.
How safe is my personal information?
All information is protected with SSL encryption. Payment details are never shared with third parties. See our Privacy Policy for the details.
When do I need to confirm my identity, and how long does it take?
You confirm your identity once before your first withdrawal. Send a clear scan of your National ID (NID), passport or driving licence and the check is done within ২৪ hours.
If a document is blurry or partly cut off, we'll ask you to send it again — so upload a clean photo the first time.
How do I get help if something goes wrong?
The live chat button sits in the bottom right corner of every page. The team is on ২৪/৭ and speaks Bangla. Routine questions usually get an answer within a few minutes.
Is play off-limits for anyone under ১৮?
Yes. Registration and play are completely off-limits under ১৮. Age is checked at sign-up and confirmed during the identity check. Accounts that look suspicious are put on hold.
To keep your play under control, read our Responsible Gaming guidelines.