This Privacy Policy explains how the 949T platform collects your personal data, what it is used for and how we keep it safe. By registering on the site or continuing to use it, you are deemed to accept the terms of this policy.
What Information 949T Collects
To open an account and keep the service running, we collect two kinds of data — what you give us directly and what is generated automatically as you use the site.
| Type of Data | What It Covers | When It Is Collected |
|---|---|---|
| Identity | Full name, date of birth, nationality | At registration |
| Contact details | Mobile number, bKash/Nagad account number | At registration and at payment |
| ID documents | Copy of national ID (NID), passport or driving licence | Before your first withdrawal |
| Financial | Deposit and withdrawal history, payment method details | On every transaction |
| Device and connection | IP address, browser version, operating system, device model | Automatically in every session |
| Play records | Bet amounts, game history, session length | Automatically while you play |
How Your Data Is Used
The data we collect is used only for specific purposes. We never sell your data to advertisers.
- Opening and running accounts, verifying logins
- Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay or bank transfer
- Applying promotional bonuses and refunds correctly
- Detecting and preventing fraud, money laundering and use by minors
- Helping you through 949T's 24/7 live chat support
- Diagnosing technical problems on the platform and improving service quality
- Monitoring unusual play patterns under our responsible gaming policy
Sharing Data with Third Parties
We share the minimum necessary data with certain service providers. Every partner is contractually bound to keep that data confidential.
When Data Is Shared
- Payment processors: bKash, Nagad, Rocket, Upay and banks — the details needed to verify a transaction
- Game providers: Evolution, PG Soft, Pragmatic Play, JDB, Sexy Gaming — to maintain game records and ensure fair play
- Legal obligations: data may be provided under a court order or a lawful request from the relevant authority
- Anti-fraud partners: IP and device data are shared in limited form to detect fraud
Your name, mobile number or financial details are never given to any third party for marketing purposes.
Cookies and Site Tracking
The 949T website uses cookies and similar technologies. These are stored as small files in your browser.
What Types of Cookie We Use
- Essential cookies: to keep your login session active and verify security — these cannot be switched off
- Performance cookies: to monitor page load speed and errors; they carry no personal identity
- Preference cookies: to remember your language choice and game filters
You can delete or block performance and preference cookies from your browser settings. But if you turn off essential cookies, login and payments will not work.
How Long We Keep Your Data
We keep your data for as long as your account is active. Even after an account is closed, financial and identity records are retained for the periods below.
| Data category | Retention period | Cause |
|---|---|---|
| Payments and transactions | 5 years | Settling financial disputes and audits |
| Copies of ID documents | 2 years after the account is closed | Checking for minors and fraud |
| Game history | 1 year after account closure | Bonus and fair-play checks |
| Support chat records | 36 months | Dispute evidence and service improvement |
| Device and IP logs | 12 months | Security monitoring |
Your rights and how to make a request
You have certain rights over the information held in your account. You can make any of the requests below through 24/7 live chat.
What you can request
- Access request: you can ask what information we hold about you
- Correction request: you can ask us to fix a wrong name, mobile number or date of birth
- Deletion request: you can close your account and ask us to delete non-essential information; some records must be kept for legal reasons
- Objection to processing: you can opt out of marketing messages
- Data portability: you can ask for a summary of your account and transactions in CSV format
We usually reply within 7 business days of receiving a request. Complicated cases can take up to 30 days.
Security measures
949T servers and connections are protected with SSL encryption. Passwords are stored as bcrypt hashes and cannot be read directly.
- All data transfers are encrypted with TLS 1.3
- Payment details are not stored directly on our servers; the payment gateway uses tokenisation
- Two-factor authentication (2FA) is mandatory for admin access
- The security team watches for unusual logins 24 hours a day
Never share your password or mobile OTP with anyone. No member of our team will ever ask for your password.
Protecting minors
949T is only for people aged 18 or over. We do not knowingly collect information from anyone under 18.
If we suspect the age given at registration is wrong, we may suspend the account until ID is checked. If an account is confirmed to belong to a minor, the full balance is returned and the account is closed for good.
How we tell you when this policy changes
If we make significant changes to this Privacy Policy, we will tell you by SMS to your registered mobile number or with a notice on the site after you log in. You will get at least 7 days' notice before the changes take effect.
Small edits or spelling fixes do not get a separate notice; check the "last updated" date on this page to see what has changed.
How to get in touch
For any privacy question or request, contact our 24/7 live chat support directly. Type "privacy request" in the chat and our team will pass it to the right department.
You can start live chat from the bottom of any page on the site, or from the help icon in your dashboard after logging in. Average reply time is a few minutes.
Once your questions are sorted, you can open an account and start playing.
Create Account